Lives put on hold, life savings gone, dreams of having children put off, marriage break ups, mental health breakdowns, retirements wasted, and dreams of getting on and getting up the housing ladder dashed. These are just some of the stories you hear when you speak to people trapped in the building safety scandal which has wreaked havoc with the lives and livelihoods of hundreds of thousands of residents around the country.
In the four years since the Grenfell tragedy, what started with horrific scenes at a tower in Kensington has become a total breakdown in confidence in tall buildings.
Everybody from insurers, to mortgage lenders, risk assessors and others, is concerned about their liability, leaving thousands of buildings with an ever-growing list of remediation works, some of which are potentially life threatening, but others are a symptom of this crisis in confidence.
Rather than getting a grip on risk, the government has made the situation worse through disastrous guidance and a total lack of leadership.
Whilst they have set aside a pot of money, they seem to have their heads in the sand about the wider issues, leaving leaseholders and other tenants in this living nightmare.
There are two tasks ahead: first put in place a new regulatory system, so that new homes are built to a higher standard and the mistakes that led to flammable cladding being installed on Grenfell Tower are not repeated. Second, provide a way out for those already trapped in the building safety crisis.