Service charges

Council charges Grenfell residents cleaning fee for memorial to victims: ‘Who would think this was fair?’
Grenfell

Council charges Grenfell residents cleaning fee for memorial to victims: ‘Who would think this was fair?’

Kensington and Chelsea Council has apologised and refunded the money, which included £37 for hanging lanterns

Leaseholder rights: How to fight against rip-off service charges – a step-by-step guide
Leasehold

Leaseholder rights: How to fight against rip-off service charges – a step-by-step guide

If your service charge bill is unreasonable, you have rights and protections. Here’s how to use them

‘You live in fear’: Leasehold homeowners share horror stories of nasty hidden fees and service charges
Leasehold

‘You live in fear’: Leasehold homeowners share horror stories of nasty hidden fees and service charges

The government had promised to get rid of the ‘feudal’ leasehold system. Instead, residents are stuck in a house of mirrors while reforms remain elusive

Letters: Spiralling service charge rises have turned my dream of owning a home into a nightmare
Letters

Letters: Spiralling service charge rises have turned my dream of owning a home into a nightmare

Stop service charge ‘scam’ costing people thousands, Tories told: ‘It’s dishonest’
Housing

Stop service charge ‘scam’ costing people thousands, Tories told: ‘It’s dishonest’

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Tenants fight back against rising service charges
Housing

Tenants fight back against rising service charges

Campaigners reveal tenants have been overcharged almost £2 million for service charges
Social housing

Campaigners reveal tenants have been overcharged almost £2 million for service charges

These pensioners are on a rent strike over surging service charges
RENTING

These pensioners are on a rent strike over surging service charges

‘The land is worth more than the people’: East London residents unite to fight ‘slum landlord’
social housing

‘The land is worth more than the people’: East London residents unite to fight ‘slum landlord’

Quarter of social housing tenants can’t afford upcoming rent rise, survey finds
Social Housing

Quarter of social housing tenants can’t afford upcoming rent rise, survey finds