Advertisement
Housing

Michael Sheen leads launch of Wales’ Youth Homeless Helpline

The out-of-hours freephone number will connect youngsters with volunteers to provide support and advice in their hour of need

A new Youth Homeless Helpline has launched in Wales to give youngsters access to the support and advice that is critical to helping them off the streets.

Hollywood actor and End Youth Homelessness Cymru ambassador Michael Sheen led the launch of the free out-of-hours service today.

The number will be manned by volunteers who will be on-hand to help youngsters who don’t know where to turn when they first end up on the streets, pointing them to available services.

The helpline is the culmination of a two-and-a-half-year campaign to set up the service in Wales and comes at a time when 7,584 16-24 year olds have approached their local authority for help with homelessness. And that is not counting ‘hidden homeless’ youngsters who are staying with friends and relatives.

Young people joined up with youth homelessness charities to lobby the UK government in July 2016 with a 95,000-signature petition.

Advertising helps fund Big Issue’s mission to end poverty
Advertisement

That laid the groundwork for a public crowdfunding appeal launched the following November which raised enough to support the helpline for a year thanks to donations from 300 members of the public and contributions from Sheen and Nationwide Building Society,

But the £92,320 raised has only secured the helpline’s future for just one year – with calls from Welsh homelessness charity Llamau for further donations and volunteers to keep it going.

Keep reading the journalism that powers our mission

Register free to continue and learn more about the stories, campaigns and the support we provide, helping people facing poverty across the UK.

Frances Beecher, Llamau chief executive, said: “Homelessness is a hidden epidemic and what is so scary is that 76 per cent of homeless young people have no idea where to turn.

“This helpline is trying to respond to what young people are asking for – a helpline in Wales and to raise understanding of problems young people are facing today.”

The Youth Homeless Helpline can be called free of charge on 0800 328 0292 Monday to Thursday 5pm to 9am and Friday 5pm to Monday 9am

Advertising helps fund Big Issue’s mission to end poverty

Do you know how Big Issue 'really' works?

Watch this simple explanation.

Recommended for you

Read All
A disabled Big Issue vendor has launched legal action to get an accessible home: 'I've had enough'
Big Issue vendor Jason Sallis pictured in his overgrown garden
Accessible homes

A disabled Big Issue vendor has launched legal action to get an accessible home: 'I've had enough'

'I don’t fit the stereotype of a homeless person. My story shows how it can happen to anyone'
Dr Karishmeh Felfeli-Crawford
Homelessness

'I don’t fit the stereotype of a homeless person. My story shows how it can happen to anyone'

If we are serious about ending rough sleeping, we must be honest about what needs to be done
From left to write: Big Issue founder Lord John Bird with Labour MP Paula Barker and Big Issue vendor Nathan Dale
Housing

If we are serious about ending rough sleeping, we must be honest about what needs to be done

Lives are being 'tragically cut short' due to homelessness. These are the numbers you need to know
a close-up view of four lit pillar candles against a dark blue background
Homeless deaths

Lives are being 'tragically cut short' due to homelessness. These are the numbers you need to know

Most Popular

Read All
Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits
Renters: A mortgage lender's window advertising buy-to-let products
1.

Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal
Pound coins on a piece of paper with disability living allowancve
2.

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal

Cost of living payments: Where to get help in 2025 now the scheme is over
next dwp cost of living payment 2023
3.

Cost of living payments: Where to get help in 2025 now the scheme is over

Citroën Ami: the tiny electric vehicle driving change with The Big Issue
4.

Citroën Ami: the tiny electric vehicle driving change with The Big Issue