Average energy debt has risen from £1,848 in 2023-2024 to £2,270 in 2025 to 2026.
Rebecca Lamb, head of external relations at Money Wellness said: “Energy prices may have come down from their peak, but energy debt has not followed the same path. Many households are still repaying significant arrears built up over recent years, and those repayments continue to put pressure on already stretched budgets.
“Even a modest increase in the price cap risks pushing some households into further difficulty, particularly where there is already outstanding debt on the account.”
The Fuel Bank Foundation is forecasting annual energy costs of around £1,900 by winter. For the people we support, that could mean roughly another £300 in costs over six months alone.
“Many of these households are already rationing heating, skipping meals and going without basic essentials,” said Matthew Cole, chief executive of the Fuel Bank Foundation.
“That is why we need to prepare for winter now. We need practical, targeted support for the households most at risk, to stop people having to choose between heating and eating, or worse, living without energy altogether.”
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The government has expanded the warm home discount which means that millions of families will receive a £150 boost to help them cover their energy bills.
“We know the government is actively considering interventions ahead of this winter, but we urge ministers to act now and use existing mechanisms that can be delivered quickly and automatically,” Cole said.
Read more:
What should be done to help people afford their energy bills
The Fuel Bank Foundation is urging the government to introduce a targeted scheme delivering support automatically.
Money Wellness is additionally calling for a national social tariff to be automatically applied to ensure that vulnerable people can afford their energy bills, in a similar way to to the WaterSure scheme.
It has found that up to 87% of people in energy bill debt could meet eligibility criteria for a social tariff, including those in receipt of benefits, those who have experienced long-term debt, or those who have use high levels of energy for essential purposes like for medical equipment.
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