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Social Justice

Millions of pensioners in ‘desperate need’ lose winter fuel payment: ‘We fear what will happen’

A pensioner living alone is said to need £17,200 a year for a ‘dignified’ standard of living, significantly higher than the threshold for pension credit, which is £11,344

More than 2.5 million pensioners who have lost the winter fuel payment have an income below the minimum level needed for a “dignified standard of living”, a charity has revealed.

Centre for Ageing Better has found that one in four (25%) of people aged 65 and over are considered too wealthy for help with their energy bills by the government, but too poor to live a “dignified” life according to the minimum income standard established by poverty experts and the public.

It increases to 29% among those aged 74 and over, which equates to 1.4 million people.

The government cut the universal winter fuel payment, a sum of up to £300 which helps pensioners afford their energy bills, earlier this year. Now, only people of a certain age who are eligible for pension credit and other means-tested benefits are eligible.

It means nearly 10 million pensioners have lost the payment this year – a Labour government decision which has faced significant controversy in their first months in power.

Prime minister Keir Starmer and chancellor Rachel Reeves have remained firm in their plans, blaming a £22bn “black hole” in the economy left behind by the Conservatives.

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Axing the universal winter fuel payment is expected to save the government around £1.5bn, but charities including the Centre for Ageing Better argue it will come at a cost.

Holly Holder, deputy director for homes at the Centre for Ageing Better, said: “There are hundreds of thousands of pensioners who will suffer the consequences of the decision to limit winter fuel payments to only those on extremely low incomes eligible for pension credit or other benefits.

“The pensioners identified in our research were already living on inadequate incomes before their winter fuel payments were taken from them. The majority of these people will not be able to afford to heat their homes to a safe level this Christmas or for the rest of the winter. Their health will likely suffer as a consequence.”

The minimum income standard is a benchmark amount which the public decide is needed for a “dignified” standard of living. It covers the cost of a single pensioner living in a one-bed social housing flat, having one coach holiday a year and being able to adequately heat their home, according to Centre for Ageing Better.

It currently stands at £17,200 for a pensioner living alone, and £27,800 for a pensioner couple. That is significantly higher than the threshold for pension credit, which is £11,344 for a single pensioner and £17,313 for a couple.

Holder said: “While we accept there is a case to be made for removing this universal right from pensioners who don’t need a winter fuel payment, this new research shows that the government is also removing support from people who desperately need it. We fear what will happen to them now it is no longer available.”



Around one in four pensioners (24%) with an income above pension credit eligibility but below minimum income standard have a limiting health condition or disability which could be exacerbated if they cannot afford to keep their home temperature at a healthy level.

Centre for Ageing Better launched its Safe Homes Now campaign earlier this year, calling for urgent action to improve the safety and quality of the UK’s homes by increasing the support and advice around home improvement.

Dr Carole Easton, chief executive at the Centre for Ageing Better, said: “We know that the winter fuel payment system was only ever a sticky plaster solution for our poor-quality housing crisis. It offered respite but not a solution.

“In removing the support so quickly, and in removing support from a significant number of low-income pensioners already in financial distress, the government has created an avoidable crisis. Now they must respond by increasing the ambition of their long-term solution, and the speed of its delivery.  

“We need a national strategy to fix cold and dangerous homes across all tenures. This would not only help save people money on their energy bills but significantly reduce pressures on the NHS by limiting the damage poor quality homes do to their occupants’ health.”

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