Advertisement
Advertorial from Turn2Us

A future without worry, for generations to come

When crisis hit Gary’s family, Turn2us was there to help them find their feet. The charity is working to ensure nobody is held back by financial insecurity – supporting people through hardship today while working towards a fairer, more secure future for everyone. A gift in your will could do the same. Turn2us can even help you write that will for free

Advertorial from Turn2Us

“I hate people to be worried about money. I worried about it in the past myself.”

Mandy knows what she is talking about. Her first husband left her with very little. For a time she was working four jobs at once with a child still at home. Today she has her own home and, in her words, a good quality of life.

She started giving to Turn2us during the pandemic, when she saw money worries spreading through the lives of people around her, and she has since gone a step further. She has included a gift to Turn2us in her will.

“It is so important we do what we can to prevent people losing everything,” she says.

“I see Turn2us as people’s first port of call, before they get to such a desperate situation.”

The desperate situation she refers to looks a lot like Gary’s. Before his partner was diagnosed with a spinal tumour, the family had two incomes. Gary gave up his job to care for her, and with three children at home, going back to work full-time wasn’t possible.

Advertising helps fund Big Issue’s mission to end poverty
Advertisement

They did what most people do: loans, credit cards. Before long their debts were unpayable.

“We were seriously struggling to make ends meet,” he says. “It plays on your mind; you worry how you’ll afford things. It can feel like there’s no light at the end of the tunnel.”

Gary found the benefits system complex and, in his words, hostile. What he needed was someone to make sense of it.

Continue reading for free

Registration is free and takes less than 30 seconds.

Our supporters make Big Issue’s work possible. Join us to see the impact we’re having together and discover more ways to help people facing poverty access income, opportunity and support.

He turned to Turn2us, and its free online Benefits Calculator (benefits-calculator.turn2us.org.uk) showed him exactly what his family was entitled to claim. 

“It gave us a lifeline when we needed it most.”

Gary’s story isn’t unusual. Half of people in the UK dipped into their savings to pay everyday bills in the past year.* Millions of us sit on a cliff edge, at risk of financial insecurity or indeed falling into poverty.

Advertising helps fund Big Issue’s mission to end poverty

“People are keeping their heads above water, but only just,” he says. “You can lose your job at the drop of a hat, or suddenly become seriously ill.”

Turn2us has been helping people since 1897, when Elizabeth Finn founded it at the age of 72 as the Distressed Gentlefolks’ Aid Association. A charity does not last 129 years by accident. It lasts because generation after generation has trusted it with their money, through two world wars, a depression, a pandemic and every recession in between.

One of its earliest gifts came from its founding chairman, Colonel William Knollys, who bequeathed the charity £450 in his will. Today that would be worth around £40,000.

Every legacy since has done the same job. It has kept the door open for people who had not yet needed to knock.

That is what Mandy is doing, too.

“I want the gift I leave to help Turn2us do more of what they’re doing already, to help more people not have to worry in future,” she says.

Advertising helps fund Big Issue’s mission to end poverty

“I genuinely trust that they will do the best with my support. I couldn’t do any better than choosing to include a gift to Turn2us in my will.”

Mandy continues: “I hope it’s something [others will] consider too.”

Turn2us makes cash grants directly to people who need them, for the cooker that has packed up, the school uniform that has to be replaced, the bill that has got away from someone.

Its Grants Search brings together thousands of charitable funds so that people can find the ones they are eligible for.

Its Benefits Calculator helps people like Gary find the financial support they’re entitled to. And its policy work, shaped by people who have lived through hardship themselves, pushes for a system that is easier to survive.

A gift in a will doesn’t have to be large to matter. After family and friends have been provided for, even a modest share of what remains can help create a future without worry for someone you will never meet.

Advertising helps fund Big Issue’s mission to end poverty

Writing a will is one of those jobs many of us keep meaning to get round to, and it needn’t be expensive or daunting. Turn2us offers a free will-writing service.

Through Make A Will Online, people in England and Wales can complete their will from home, and the finished document is checked by a solicitor registered with the Solicitors Regulation Authority.

If you would prefer to sit down with someone in person, Turn2us can put you in touch with a participating local solicitor through the National Free Wills Network.

There is no cost, and no obligation to include a gift to Turn2us, though the charity would be glad to hear from you if you do.

Once you have taken care of your loved ones, please consider including a gift to Turn2us too.

It costs nothing now, and it could mean everything to a family like Gary’s in the years to come. 

Advertising helps fund Big Issue’s mission to end poverty

2.5 million

Benefits Calculator checks completed in 2025/26

£10.83 billion

Potential benefits identified


Write your will for free today and find out how you can leave a future without worry.

Visit: makeawillonline.co.uk/turn2us
Email:legacy@turn2us.org.uk
Call: 020 8834 9200 and press option 5

Source: Citizens Advice, March 2025

Turn2us is the operating name of Elizabeth Finn Care, a registered charity (207812 / SC040987) and a company limited by guarantee (515297) registered in England and Wales. Copyright © 2026 Turn2us.

Do you have a story to tell or opinions to share about this? Get in touch and tell us more

Advertising helps fund Big Issue’s mission to end poverty

Change a vendor’s life.

Buy from your local Big Issue vendor every week – and always take the magazine. It’s how vendors earn with dignity and move forward.

You can also support online:
Subscribe to the magazine or support our work with a monthly gift. Your support helps vendors earn, learn and thrive while strengthening our frontline services.

Thank you for standing with Big Issue vendors.

Advertising helps fund Big Issue’s mission to end poverty

Do you know how Big Issue 'really' works?

Watch this simple explanation.

Recommended for you

Read All
'I shed many tears, with no one to talk to, about my financial worries. It's no life'
pensioner yvonne
Experian

'I shed many tears, with no one to talk to, about my financial worries. It's no life'

Mr MoneyJar on the pros and cons of using AI as your financial adviser
Rotimi Merriman-Johnson, aka Mr Moneyjar. Image: Louise Haywood-Schiefer
Experian

Mr MoneyJar on the pros and cons of using AI as your financial adviser

'I had an injury at work which meant I had to leave my job and claim benefits. Then debt piled up'
Experian

'I had an injury at work which meant I had to leave my job and claim benefits. Then debt piled up'

Debt is nothing to be ashamed of. It's time to end the stigma so people can get the help they need
Finance

Debt is nothing to be ashamed of. It's time to end the stigma so people can get the help they need

Most Popular

Read All
Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits
Renters: A mortgage lender's window advertising buy-to-let products
1.

Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal
Pound coins on a piece of paper with disability living allowancve
2.

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal

Cost of living payments: Where to get help in 2025 now the scheme is over
next dwp cost of living payment 2023
3.

Cost of living payments: Where to get help in 2025 now the scheme is over

Citroën Ami: the tiny electric vehicle driving change with The Big Issue
4.

Citroën Ami: the tiny electric vehicle driving change with The Big Issue